gorica aftersalesAfter-Sales Service

Although GORICA Industries LLC has its own after sales service department, it’s sister company GOTRADE, being a specialized company set up for after sales services and spare parts carries out a significant part of all repair works.

GORICA Group currently has 4 service locations based in Dubai, Abu Dhabi, Muscat and Doha, as well as 5 spare parts location centers which includes Dubai, Abu Dhabi, Muscat, Doha, and Kuwait City. These service locations are all supported through our sister companies such as GOTRADE, GORICA Vehicles & Co (Oman), GORICA Vehicles Qatar WLL (Qatar), and our GORICA Kuwait Office.

ceoOur Management

Ivan Fornazaric, CEO
GORICA is a private company with its headquarters based out of Jebel Ali Industrial Area, Dubai. Mr. Ivan Fornazaric, owner and active CEO directs a team of dedicated professionals to ensure the company’s strategic growth. Mr. Ivan Fornazaric has dedicated 40 years of his life to the trailer and commercial body business, and brings a wealth of experience to the field. He plays an active and crucial role in the day to day operational aspects of the group and is equally involved on the sales front. The everyday challenges of meeting different clients and their unique requirements motivate him and his team, and he is driven by finding innovative solutions. The company’s motto, “Passionate about Trailers,” is clearly seen in his leadership.

GORICA Team
GORICA believes that each of its employees contributes directly to the growth and success of the business. The GORICA culture ensures that each division of the business functions as a team and works together with other departments to give a true sense of the GORICA family.

Our sales team and project managers are trained product experts who can advise and follow up orders to manage client expectations.

Our technical department has the capabilities and expertise to design and to advise on all technical aspects of commercial body building.

Our production team is able to apply their skills to turn the design’ teams approved drawings and specifications into products while working under time pressure.

Our purchase team is able to leverage their expertise and our brand name to obtain better delivery times and better pricing.

Finally, our Quality Control ensures that each individual product that comes out of production meets GORICA standards in design and production. Of course, each division is not only integrated via the human element, but also by our ERP software, SAP. GORICA started using SAP in 2010, and today we are a fully functional and proud user of SAP.

gorica smSales & Marketing

Our sales team work directly with customers to provide tailor made solutions to meet different and unique requirements. Our 25 years of experience in the production of standard as well as nonstandard products has equipped us with years of technical know-how to advise on any Made-to-Order products. We always strive to collaborate with clients to make sure that we optimize their requirements, while making sure they conform to market standards and are of best quality.

The majority of GORICA sales staff are qualified Mechanical Engineers who are able to discuss the technical details of GORICA products and relate their benefits to customer requirements.

gorica standards3 Our Quality Commitment

GORICA Industries LLC, Jebel Ali is proud to be a holder of the following IMS Quality Assurance Certificates:

Quality Focus Systems

ISO 9001: 2015 Quality Management System
ISO 14001:2015 Environmental Management System
OHSAS 45001:2018 Occupational Health and Safety Management System

Additionally, GORICA also has the following Certificates:

Oilfield and Pressurized Vessel Production Lines
ASME “U” Stamp for Pressure Vessels
The National Board “R” stamp authorization to use for Metallic Repairs and Alterations.

UL 142 Stamp for Fabrication of Aboveground Tanks for Flammable and Combustible Liquids.

Further to the above mentioned certificates, GORICA takes quality assurance very seriously, and periodically carries out in house quality checks across its full operations, with the aim to ensure excellence in all aspects of design and manufacturing.

GORICA is also subject to annual periodic official auditing of its quality system (Last Audited in July 2024: Audited and certified by Intertek). Quality Control is strictly adhered to and ensured inspection takes place on each individual product that is manufactured.

gorica groupOur Mission

Our mission is to manufacture world-class trailers and commercial bodies, by making sure that our products conform to international safety standards, and meet our customer’s technical and economic objectives across the Middle East and North Africa.

 

Our Vision

We strive to become the leading MENA Developer and Manufacturer of a complete range of Trailers, Tankers, Mixers, Municipality Vehicles and Frigo Bodies and Semitrailers.

 

Our History

GORICA Trading (est. in 1990) - GOTRADE LLC, Dubai (est. in 1993)
GORICA was founded in 1990, and started off as a trading company based in Al-Aweer Industrial Area, Dubai; initially under the name of GORICA Trading. Three years later, in 1993, GORICA Trading transferred its activities to a newly established company by the name of GOTRADE LLC.

for full history click here